Privacy Policy

Who we are
Our website address is: https://benefits-hero.com.
What personal data we collect and why we collect it

1. Introduction

Benefits Hero is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the data provided by users of the Benefits Hero Mobile App.

2. Information We Collect

We collect the following types of personal data to provide our services:

• Personal Information: Full name, email, phone number, date of birth, national ID
• Employment Information: Job title, department, contract type, payslip details
• Financial Information: Bank account details for benefits-related transactions
• Family Information: Family members’ details for benefits eligibility
• Location Data: For attendance tracking purposes (Attendance by Location feature)
• Documents: Employment contracts, insurance forms, and other HR-related documents

For users opting into 360 Health Profiling, we may collect additional health data such as:

• Medical history
• Family health history
• Lab test results
• Body composition and vital signs
• Health risk assessments

3. How We Use Your Information

We use your information to:

• Facilitate and manage employee records and benefits
• Provide payslip automation and attendance tracking
• Ensure smooth onboarding experiences
• Generate visual analytics for HR professionals to manage HR functions effectively
• Communicate updates, notifications, and approval statuses related to benefits and leave requests
• Provide instant results and personalized health profiles for users who participate in the 360 Health Profiling

4. Data Security and Storage

Your data is stored on secure cloud infrastructure hosted on Amazon Web Services (AWS).

• Daily database backups and snapshots ensure your data is always protected.
• We employ encryption and other advanced security measures to protect your information.

5. Sharing Your Information

We may share your data with third-party service providers such as insurers and benefits administrators, but only to fulfill the services requested by you or your employer. Health profiling data will never be shared without your explicit consent.

6. User Rights and Data Control

• You have the right to access, update, or delete your personal data.
• Users can manage communication preferences within the app settings.

7. Age Restrictions

The app is intended for employees over the age of 18.

8. Updates to the Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via the app or email.

Terms and Conditions for Benefits Hero Mobile App

Last Updated: [Insert Date]

1. Introduction

Welcome to Benefits Hero! These Terms and Conditions outline the rules and guidelines for using the Benefits Hero Mobile App. By accessing the app, you agree to comply with these terms.

2. Purpose of the App

The Benefits Hero Mobile App is designed to help employees manage their HR records, benefits, leaves, and payslips in a simple and efficient manner.

3. User Responsibilities

• Users must ensure that their personal information is accurate and up to date.
• Sharing login details or unauthorized data extraction is strictly prohibited.

4. Optional 360 Health Profiling

Users who opt into the 360 Health Profiling feature can receive instant health results directly in the Benefits Hero mobile app after completing the assessment. Participation is voluntary, and by enrolling, users agree to:

1. Complete a health questionnaire within the app.
2. Attend an on-site assessment where biometric data and lab tests will be collected.
3. View their personalized health profile instantly on the mobile app.

5. Account Management

• Access to the app is provided by your employer.
• If you leave your employer, your access to the app will be terminated.

6. Limitation of Liability

• Benefits Hero is not responsible for inaccuracies in data provided by third-party service providers, such as insurance companies.
• Benefits Hero is not responsible for diagnostic errors or medical outcomes related to health profiling data. Users should always consult with their personal physicians for health concerns.
• We are not liable for any indirect, incidental, or consequential damages resulting from the use of the app.

7. Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from or related to the use of this app will be subject to the jurisdiction of the UAE courts.

8. Changes to Terms

We may update these Terms and Conditions from time to time. Users will be notified through the app or by email when significant changes are made.